Security best practices for login
Keeping your account safe starts before you attempt to log in. Use a unique, strong password and enable 2FA using an authenticator app (Google Authenticator, Authy, or similar). Avoid using SMS-based codes when possible — SIM swap attacks can make SMS vulnerable.
Password tips
Create a password with at least 12 characters, mixing upper and lowercase letters, numbers, and symbols. Use a reputable password manager to generate and store credentials instead of reusing passwords across sites.
Account recovery & troubleshooting
If you forget your password, use the official "Forgot password" flow. If you lose access to your 2FA device, follow the platform's recovery steps — usually involving identity verification. Beware of phishing: never share your password or 2FA codes with anyone claiming to be support.
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Frequently asked questions (FAQ)
How do I enable two-factor authentication?
Open your account settings, choose Security, and follow the prompts to link an authenticator app. Save recovery codes in a safe place.
I didn't receive my 2FA code — what now?
Check your authenticator app (time sync), ensure your phone has correct time settings, or use backup codes if you saved them. Avoid SMS fallback unless necessary.
Is it safe to use public Wi‑Fi for login?
Public Wi‑Fi can expose your data. Use a trusted VPN and enable device-level security if you must access your account from an untrusted network.